All Courses
Leading and Motivating People with Different Personalities
Learn how to lead and motivate people with different personalities by understanding what drives them. This training will equip you with practical strategies to communicate, inspire, and manage your team more effectively.
Intermediate
35 minutes
20 steps
Championing the customer
Championing the Customer - the Centered Approach focuses on placing the customer at the heart of every decision and interaction within an organization. It highlights the importance of understanding customer needs, empathizing with their experiences, and advocating for solutions that enhance satisfaction and loyalty. This mindset fosters stronger relationships, drives business growth, and creates a positive, customer-centric culture.
Basic
25 minutes
11 steps
10 Minutes to better Prioritising
“10 Minutes to Better Prioritising” is a practical, step-by-step training designed to help you cut through daily distractions and focus on what matters most. In just a few minutes a day, you’ll learn how to organize your thoughts with lists, create a strong morning foundation, set daily intentions, and build a schedule that reflects your true priorities.
30 minutes
10 steps
A manager's guide to difficult conversations
Difficult conversations are an unavoidable part of every manager's role—but avoiding them can lead to serious consequences. This course teaches you how to navigate challenging conversations with confidence and clarity. Learn to recognize when it’s time to talk, how to set the right tone, and use a conversation blueprint to stay focused and in control. Improve outcomes, strengthen relationships, and lead with greater impact.
Intermediate
50 minutes
8 steps